Javascript required
Skip to content Skip to sidebar Skip to footer

A+ Guide to It Technical Support 9th Edition Chapter 8

Goodreads Choice Awards 2021
Open Preview

See a Problem?

We'd love your help. Let us know what's wrong with this preview of A+ Guide to IT Technical Support by Jean Andrews.

Thanks for telling us about the problem.

Friend Reviews

To see what your friends thought of this book, please sign up.

Reader Q&A

Be the first to ask a question about A+ Guide to IT Technical Support

Community Reviews

 · 14 ratings  · 2 reviews
Start your review of A+ Guide to IT Technical Support (Hardware and Software)
Blue
Feb 05, 2018 rated it it was ok
It is a text book. Dry and informative but tedious is to be expected.

I have noticed that it has different parts of a topic spread throughout different sections and even different chapters.
Examples:
-> Cellular communication networks is mentioned in chapter 1 or 2 but chapter 15 is where "base station" shows up - the answer to a question from a ch1-2 homework set.
-> Ethernet information is scattered through several tables and lists in chapter 15, which necessitates repeating the name of the type a

It is a text book. Dry and informative but tedious is to be expected.

I have noticed that it has different parts of a topic spread throughout different sections and even different chapters.
Examples:
-> Cellular communication networks is mentioned in chapter 1 or 2 but chapter 15 is where "base station" shows up - the answer to a question from a ch1-2 homework set.
-> Ethernet information is scattered through several tables and lists in chapter 15, which necessitates repeating the name of the type and speed in each while each large table only adds one new piece of information/category; one table with it all would have taken up far less space, ink, and be easier to reference or copy out.

Then there is chapter 19. It is two completely separate topics, but under one chapter for some reason (wanting exactly 20 chapters? A dislike of short chapters?). The organization of this book is terrible. I am not sure why the chapters are even in the order they are in, or information about some things split up between several chapters, as it does not even follow the CompTIA exams of having the first exam as the first have of the book and the information for the second exam in the second half.

Worse, although really just another symptom, the index is unhelpful. A few time I have tried to look something up and been directed to a page with something close but not at all what I needed several chapters away from they question set for which I need the information. One such term took me to two pages in chapter 20, but the question I was attempting to answer is found at the end of chapter 10. I am pretty sure the question is really about something found in a completely different chapter, but as I am reading in a jumping order I could not say if it was an earlier or later chapter.

Also "Bash shell" is named from "Bourne Again SHell" yet it kept typing "bash shell" and that alone made this book worthless. Okay, no, is it relatively minor, but I already was not happy with the book and this grated on me. (chapter 20) BUT my avg rating is down to 2.40 (from 2.43 as a high) so I won't downgrade it from 2 to 1 star just out of spite when honestly it was just doing the same thing I already complained about. It got the job done, well actually not really because the shit organization and index required I check answers to question sets online instead of with the book.

...more
Celz  Lin
One of my favorite books in computers. I learned a lot from this book. There's too much info in it that a lot of practicing technicians and IT professionals I know still needs to learn. I'm glad I found this.
Stephanie S
Nathaniel
Mike Kurrus
Uriel Nyankumah
Amberle Hammick
Librarian
Beckycaret
Leticia.Nkulu
Evangelos Letsos
Bobur
Tdy Gbyhu
Erica
James Little
GERALD
Darryl McAnda
Angela Collins
David Carroll
Cedric Marshall
Andrew
Rupinder Singh
Anna
Fatima Jaffal
There is more than one author by this name on Goodreads.

News & Interviews

Need another excuse to treat yourself to a new book this week? We've got you covered with the buzziest new releases of the day. To create our...

Welcome back. Just a moment while we sign you in to your Goodreads account.

Login animation

A+ Guide to It Technical Support 9th Edition Chapter 8

Source: https://www.goodreads.com/book/show/28475886-a-guide-to-it-technical-support